Outage

Good afternoon,

Firstly we apologise for any inconvenience that the fault affecting your service may have caused earlier today . This fault was due to a switch issue that affected some of our VLAN traffic. This had the effect of diverting our traffic to our resilient provision which will have slowed all traffic down as this is by far the busiest time of the week for this traffic.

We will continue to micro monitor the network and once again our sincerest apologies.

Many Thanks

Iain Kay

Senior Sales Networks Division