Tuesday, 21 April 2009

Members Area :: New Features

New features on the Bytel Members Area:
  • You can now view details regarding your broadband connections (when installed, what product you currently have and estimated speed on Max) and your passwords.
  • You can now set-up reverse DNS entries for your broadband connection's assigned IP addressess without having to contact support.

Friday, 17 April 2009

Outage

Good afternoon,

Firstly we apologise for any inconvenience that the fault affecting your service may have caused earlier today . This fault was due to a switch issue that affected some of our VLAN traffic. This had the effect of diverting our traffic to our resilient provision which will have slowed all traffic down as this is by far the busiest time of the week for this traffic.

We will continue to micro monitor the network and once again our sincerest apologies.

Many Thanks

Iain Kay

Senior Sales Networks Division

Tuesday, 7 April 2009

Members Area :: New Features

New feature on the Bytel Members Area:

  • For datacentre customers, you can now set your own custom notes and/or name against your remote control sockets.

Friday, 3 April 2009

Outage Update :: web2.bytel.net.uk/http

The outage has now been resolved. Normal service should resume shortly.

Device: web2.bytel.net.uk
Service: http
Status: up

Outage Update :: br1.heron.bytel.net.uk/ping

The outage has now been resolved. Normal service should resume shortly.

Device: br1.heron.bytel.net.uk
Service: ping
Status: up

Outage Update :: web2.bytel.net.uk/http

The outage has now been resolved. Normal service should resume shortly.

Device: web2.bytel.net.uk
Service: http
Status: up

Outage Update :: br0.heron.bytel.net.uk/ping

The outage has now been resolved. Normal service should resume shortly.

Device: br0.heron.bytel.net.uk
Service: ping
Status: up

Outage Update :: cr0.heron.bytel.net.uk/ping

The outage has now been resolved. Normal service should resume shortly.

Device: cr0.heron.bytel.net.uk
Service: ping
Status: up