Thursday, 30 October 2008

Outage Update :: mx2.bytel.net.uk/smtp

The outage has now been resolved. Normal service should resume shortly.

Device: mx2.bytel.net.uk
Service: smtp
Status: up

Outage :: mx2.bytel.net.uk/smtp

A failure has been detected as below. Engineers have been notified and are currently investigating the problem.

Device: mx2.bytel.net.uk
Service: smtp
Status: down

Changes to the Mail Server

Upon review of the current state of the mail server platform, it has come to our attention that a large amount of diskspace is being taken up by ‘Trash’ folders which are created when using IMAP on some email clients and the webmail system.

As these are essentially deleted emails, we will be implementing a new policy to take effect immediately that will purge ‘Trash’ folders of any emails older than 30 days.

To clarify – this will have no effect on any emails other than those that are stored in a “Trash” folder either via IMAP, or on the webmail system. This will have no affect on incoming email, or those using POP3 email clients.

-- Rick

Monday, 27 October 2008

Re: Planned Outage :: 25th October 2008

The outage went ahead as planned, with no unforseen problems. The network equipment involved has been successfully upgraded and we will be planning a future outage to migrate our Cogent circuit onto the new 1Gb capable equipment.

-- Rick

Outage Update :: mx2.bytel.net.uk/smtp

The outage has now been resolved. Normal service should resume shortly.

Device: mx2.bytel.net.uk
Service: smtp
Status: up

Outage :: mx2.bytel.net.uk/smtp

A failure has been detected as below. Engineers have been notified and are currently investigating the problem.

Device: mx2.bytel.net.uk
Service: smtp
Status: down

Monday, 20 October 2008

Planned Outage :: 25th October 2008

In order to increase our capacity, a necessary network upgrade is going to be carried out. This will occur on Saturday 25th October, between 7am and 8am. During this time there may be a brief interruption to traffic while the network redirects traffic to our redundant circuits. This will affect all customers.

The end result will be that our MUXs which carry traffic to our main peering provider, Cogent, will then be able to support full Gigabit capacity.

-- Rick